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Minnesota Office of Justice Programs

Ombudsman

445 Minnesota St, St. Paul, MN, 55101-2139

Distance: 1032 Miles

(800) 247-0390

Website

https://dps.mn.gov/divisions/ojp/help-for-crime-victims/Pages/crime-victim-rights-enforcement.aspx

Service Details

Description

An ombudsman is a neutral party who investigates consumer complaints. They work with both the consumer and the organization to resolve consumer issues and improve customer service.


Additional Information

Investigates complaints from crime victims about decisions and actions of criminal justice professionals


Assistance includes:
* Information and referral
- Information on crime victim statutory rights
- Referral to crime victim services
* Help navigating the criminal justice system
- Information about procedures and practices of all aspects of the criminal justice system
- Explanation of the roles of law enforcement, prosecutors, judges, and others


Resources are also available in Spanish, Somali and Hmoob online


Application Instructions

Victims of crime who feel that their rights have been violated or that they have been mistreated by a member of the criminal justice system may contact to request assistance or make a complaint. A complaint form is available on the website.


Business Hours

8:00am - 4:00pm, Monday - Friday


Area Served

Statewide


Websites

Phone Numbers

Type Number Hours
Main (651) 201-7300
TTY (651) 205-4827

Last Update

1/21/2022

Other Locations

This provider does not offer this service at other locations.

Other Services or resources

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