Minnesota Department of Health (MDH)
Health Care Facility and Service Complaints
625 Robert St N, St. Paul, MN, 55155
Distance: 1033 Miles
Provides information about who to contact with complaints for all types of health care facilities and providers
For each type of health care facility or service, find where to start and what to do if more help is needed about:
* Licensed practitioners, including doctors, nurses, nursing assistants, home health care workers and other licensed workers
* Home health agencies
* Nursing homes
* Assisted living
* Boarding care homes
* Health carriers or Health Maintenance Organization (HMO)
To make a complaint, follow the instructions on the website for each type of provider, insurance or issue.
This provider does not offer this service at other locations.
Other Services or resources
- Certificates and Records
- Children and Youth with Special Health Needs (CYSHN)
- COVID-19 Information
- Diseases and Conditions
- Emergency Preparedness & Response
- Find a Funeral Home
- Find Diabetes Self-Management Education and Support
- Follow Along Program Online Enrollment Form
- Health Care and Coverage
- Health Regulation
- HIV/AIDS Testing
- Immunizations and Vaccine Information
- Infectious Disease, Epidemiology, Prevention and Control
- Injury, Violence and Safety
- Medical Cannabis Program
- Minnesota Health Information Clearinghouse
- Prevention and Healthy Living
- Stroke Designated Hospitals
Taxonomy Terms Used: Clicking a taxonomy term from the list below launches a new search.
DD-1500.4280Health Facility Complaints Definition
Programs that accept and, where possible, attempt to resolve complaints regarding the licensing; incompetence of staff; cleanliness and safety of facilities; treatment of patients; quality of care; excessive fees; charges for services not rendered; unethical, improper or unprofessional conduct of personnel; or other inappropriate business practices of organizations that provide health care services.
DD-1500.4280-380Hospital Complaints Definition
Programs that accept and, where possible, attempt to resolve regarding the licensing; incompetence of staff; cleanliness and safety of facilities; treatment of patients; quality of care; excessive fees; charges for services not rendered; unethical, improper or unprofessional conduct of personnel; or other inappropriate business practices of hospitals.
DD-1500.4530Home Health Care Complaints Definition
Programs that accept and, where possible, attempt to resolve complaints regarding the quality of care, treatment of patients, unprofessional conduct of personnel or other inappropriate business practices of home health care agencies.
DD-1500.4800-350Insurance Company/Agent Complaints Definition
Programs that accept and, where possible, attempt to resolve complaints regarding high pressure sales tactics, improper denials of insurance claims, delays in settling claims, illegal cancellation of policies, misrepresentation, fraud, unethical or improper conduct of personnel or other inappropriate business practices of insurance companies or agents.
DD-1500.7230Practitioner Complaints Definition
Programs that accept and, where possible, attempt to resolve regarding the licensing, incompetence, negligence, violations of laws relating to the use and prescription of dangerous drugs and narcotics, quality of service, excessive fees, unprofessional conduct or other inappropriate business practices of individuals who are licensed to practice in the health, mental health and veterinary science fields.
YF-3300Home/Community Care Recipients Definition
Individuals who have chronic illnesses or disabilities or are frail elderly, who are unable to take care of their own daily living needs independently and who require one or a a combination of ongoing in-home or out-of-home care supportive arrangements which may include care in their own homes by relatives or other caregivers; care in their own homes combined with participation in an adult day care or similar program; residence in an assisted living facility, adult foster home, continuing care retirement community, life care community, senior residential care home or other supervised living facility; case management; advocacy to assure their safety and rights; and/or other forms of basic assistance.
Individuals who are ill and who are receiving medical care. Also included are individuals who have no demonstrable illness but are being investigated for signs of pathology such as altered blood chemical values or physical changes such as asymptomatic cardiovascular abnormalities.